Specializing in Cleanup and Repair Services
The Emergency Response Team is the emergency restoration company you should call if your property has experienced damage from fire, water, or sewage backup. Our Disaster Restoration technicians are certified, insured, and experienced in dealing with any type of mess that can occur on a property. We know how overwhelming a damaged home or business can be, and as an emergency restoration company in Nashville, TN we are here to help 24/7 and 365 days a year.
Call us today at (615) 525-9075 and let us get started restoring your water-damaged property.
Quality Services We Provide
Specializing in Water Cleanup and Repair Services
We are an emergency restoration company specializing in professional cleanup and repair of residential and commercial properties. What sets us apart from all the rest? At Emergency Response Team of Nashville, we always put your needs first. That means that as an emergency restoration company, we are available 24/7, 365 days a year, and we promise to have a team with you in 45 minutes or less. That's right - 45 minutes or less. And that's important because time is of the essence when it comes to protecting your property. Whether the source is from a broken or leaky pipe, a toilet or sink overflow, a slab leak, refrigerator, dishwasher or washing machine, or flooded basement, attic, or crawlspace due to storms, we will find the source, stop the flooding, and provide full extraction and structural drying, including thoroughly drying your wet carpet and hardwood floors. We then provide full damage restoration and rebuild. We get a crew to you before the damage sets in, preventing far costlier repairs, and salvaging as much of your property as possible.
With over 35 years of experience as restoration industry leaders, there is nothing that we can't repair. Our technicians are simply the best in the business. Advanced training and certification and an unsurpassed work ethic mean fast, excellent results for any problem you are facing. We continually educate our teams and maintain our Damage Restoration Operation with the latest industrial and environmental standards in mind.
Our Process Items
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At Emergency Response Team, we are the experts in emergency restoration. We specialize in all kinds of water-related damage and disaster, especially water leaks, basement water damage, and sewage damage issues. Our team is fully licensed and bonded for your protection. We carry pollution liability as well as general liability, so you know you are covered. ERT provides free, reliable inspections for all of our restoration services, so don't let a water damage issue compromise your property or your health. If you have a water damage problem, including a flooded basement or sewage backup, Emergency Response Team will return your property to its previous pristine, beautiful condition. As an emergency restoration company, we are available 24/7, 365 days a year, and we promise to be there in 45 minutes or less. Call Emergency Response Team for unparalleled customer service and get your home or business back on its feet again - and fast!
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The Emergency Response Team's disaster restoration service can quickly and professionally handle any type of damage caused by water, fire, or sewage backup. We proudly service the state of TN and beyond. No matter if you're in our backyard or a road trip away, ERT can respond quickly and efficiently.
We know how traumatic damage to your home or business can be. Let us get started today restoring your property to tip-top shape. Our technicians are fully certified and insured, and they are trained to provide quality customer service. Don't let sewage, water, or fire damage continue to cause damage. Give us a call today when you are seeking an emergency restoration company in Nashville, TN. We'll get to work immediately to restore your property.
Call us today at (615) 525-9075 to book your appointment!
Trusted Insurance Companies
Good customer service goes a long way! If you want quality service then call Eric Whited, who is the operations manager. I was very impressed with Mr. Whited's professionalism when I first spoke to him on the phone. He is also honest, engaging, knowledgeable, pleasant, and he understands the importance of treating people the way he would want to be treated. Eric returned all of my calls, texts and he cared for my home as if it were his own. That is what I'm talking about!! He gives customers quality service from the beginning of a project to the end. He also showed up to make sure I was happy with the work and to answer any questions I had. Eric makes himself accessible to his customers, and he doesn't check out once he gets the check and/or the work is completed. When all is said and done, Eric is truly there for his customers and that is what counts the most. Thank you, Eric, Kevin, Antonio, Jerry, and Clint for your hard work, help, and kindness!!!
So I found ERT in a Lowe's parking lot after having a horrible experience with another company here in Nashville. Jayme is absolutely amazing and has made my home beautiful! Like 10/10 he has made me feel at ease with this process and had done an amazing job!!! Without a doubt will recommend them to everyone for everything!
Reliable and Professional! I would definitely recommend to all my clients!
Responsive to stop the problem and then able to fix root cause within timely manner. Thank You!
Last night I realized my sump pump went out on me. I had a foot of water in my basement and it was a Saturday night meaning tomorrow was Sunday and I didn't know what my options would be. At 2am I was getting worried so I called the phone number listed. The owner (Kevin) answered and was kind enough to quell my anxiety and talk me through my options. He arrived at my house today (Sunday) within an hour of speaking with me, and expertly diagnosed the situation. He even spoke with my home warranty company. He quoted me a price but explained that it would be cheaper and easier to do the work myself by purchasing a pump from Home Depot. He told me which pump to buy and it worked like a charm. It's now Sunday night and my basement has been cleared! Sometimes It's hard to find honest, reliable, and caring folks that are looking out for your best interest, but Kevin definitely did in my case. I highly recommend this company and will call them again if I ever have anymore problems.
First off, I don't write online reviews, period, but felt compelled to do so, in the case of ERT. In this era of increasingly poor customer service, I am still in awe of the fact that Kevin sent someone to my house LATE FRIDAY afternoon, and machines were then placed. They were about my fifth call that day, after being told by others: 'We can get to you Monday or Tuesday MAYBE. We're real busy.'
And you couldn't ask for nicer and more knowledgeable service reps who helped through my water ordeal. THANKS, GUYS!!! Appreciate it so very much!!! (Hope I never see you AGAIN!!! ; ) haaaa JK)
Ben just wrapped our interior work. In a word: Fantastic! He, and the rest of the team, was such a pleasure to work with. He made sure to explain what was going to be done at every step of the way. The room definitely looks better. Thank you so much, Ben! I can't recommend these folks enough!
Such a fantastic group of professionals. The GC's always responded to calls and communicated frequently. The very talented Ben Adams was awesome! He took good care of my home, cleaned up and was here when he said he would be. I highly recommend them! Thanks so much ERT!
Great Company. We live in an apartment and they came out to get rid of the smoke residue from a fire next door. Worked with me so that I didn't have to file a claim with my insurance company.
The apartment smells great.
I had a water heater rupture, left water standing everywhere in the unit where it sat, and in three of five rooms in another unit. They were at my place before the day was out, cleaned up all the water, tore out all the affected materials and had several air movers/dehumidifiers going to dry out the place quickly.
I was able to begin the rehab about a week after the mishap, which ultimately saved me in lost rent. These guys really know what they are doing!
I own a 4 unit apartment building and have had dealings with restoration companies in the past, none of which have been positive. I needed someone to handle mold in the crawl space of the building. These guys came out reviewed the situation completely using thermal imaging cameras and actually identified the source of this mold. 3 other companies never identified the source that was feeding the mold. They also presented me with several options without browbeating me with mold fear as did the other companies.
My tenants were left unbothered. They looked and presented themselves professionally.
The manager of the company asked for this review and I'm more than happy to leave it.
Did not know these guys could do all they could do. My wife called these guys at 1am when we had a supply line rupture. I wasn't sold on the fact that it was an emergency but the wife was. They had a crew out within an hour, they had a vacuum attached to a truck that sucked up all the standing water. They left a lot of equipment to get the drying process started and came back the next morning to check the equipment and they helped us communicate with the insurance company in regards to the level of the loss.
I would recommend these guys any day of the week. If you call tell them to bring the cool Thermal camera, it will show things that are not visible to the naked eye.
I have used this company twice in past two years. One was fire and the other was main line water flooded the hotel. Very trusting people and worth every $$$.
Nate and the entire team were punctual and responsive after our water leak. Super quality guys and work.
I really appreciate your team. I don't typically write reviews but for you guys to get to my business within 40 mins at 2am. GREATLY APPRECIATED!!!!!
These guys are the best. Prompt service and very professional. Would recommend them if ever you need their services.
Love this company. Bill came out and helped me through the insurance process and made everything seamless
Excellent company to deal, very professional. Helped us out of a bad situation here at the office.
Great people to work with, helped me out without charging me.
Provides more help with your insurance claim than most insurance companies will.
115 Spence Lane
Nashville, TN 37210